Frequently asked questions
Can I choose only the modules I will use?
Yes. We provide the softwares that you want to improve the cost-benefit relation.
Supposing I acquire more than one module. Will they chat between each other
Yes. All Webdutos' programs chat between each other no matter what are they or their configuration.
Is an internet connection necessary to use Webdutos' modules?
No. Although our programs can be used via a navigator, they can also be used on the local network, installed on your enterprises' network. That way, they work normally even when there is no internet link.
How does the block of improper prints of controlled copies work?
Through QUALIDOC, the information of all documents revisions are displayed, but onty the download link of the last revision is avaiable. The file is stamped with a watermark, to identify the user and the download date with a PDF printing block.
How does Webdutos' support work?
Users can open support tickets by email any day of the week, at any hour. For tickets by phone or Teams, support is available during business hours, Monday to Friday from 9 am to 6 pm.
I want to manage different constructions from my enterprise. Is that possible?
Yes. The technical and commercial proposals we issue contain 3 different licensing options so that you can maximise value for money. Smaller projects can therefore use our software in the same way as large ones.
How is the access to finished constructions?
The license provided by Webdutos is everlasting, in other words, you keep accessing your content after the end of the enterprise, because we work with the premise that all the knowledge deposited in the database belongs to the contractor.
Is it possible to integrate Webdutos' software software with other software we already use?
We look forward to making that integration in order to avoid reworks are retyping data. We have integration experience with softwares as Dutoline, Autocard, Citadon, MS-Project, SIGEM and other; but every case needs to be analysed to guarantee that the information is consistent.
Is a high performance hardware needed to use Webdutos' softwares?
No. The technology used requires only low-end hardware. Even older servers, more than 5 years old, can be used normally. In some cases we have repurposed workstations with more than 3 years of use as the application server.
Is it necessary to install any additional programs to use the modules?
No. The only necessary thing is a internet navigator.
Is there any additional cost to personalize Webdutos' modules?
There is no additional costs to incorporate new requested resources. Our job philosophy recognizes as important attending the specific necessities of each enterprise to evolve our programs. That way, new improvement and functionalities requests are welcome!
How is the access to Webdutos' software?
All Webdutos' softwares are accessed via an internet navigator (Google Chrome, Firefox, Safari or Internet Explorer) or any other preferred by the user. There is no need to install anything for using our softwares.
Can I use Webdutos softwares via internet?
Yes. All Webdutos' programs can be used on internet as well as on the internal network of the enterprise. That way, they work normally when there is no internet link.
I already have an Webdutos' module license. Can I get a discount if I acquire another one?
Yes. On that case, the investment values on the platform licensing and server implantation is not charged.
Does corrections cost anything? How does the guarantee work?
All the corrective maintenance (bugs removal) is guaranteed by Webdutos. We also give guarantee against mistake or errors made during the services realization with no additional burden for the enterpise.
Is it possible to use the softwares without having to install anything on my network?
Yes. Webdutos provides softwares on a SAAS model, which are installed on our datacenter and you only pay the monthly fee for the use.
What is the different between installing the softwares on my network and using them on Webdutos' datacenter?
When using the softwares from Webdutos' datacenter they are accessed via internet.That option has the lowest cost, because there is no investment with equipment as server and backup unit.
When using them locally, our softwares are installed on the enteprise's network. That option is indicated to business with low capacity internet links or unstable ones.